Shipping and Delivery Policy for Elaine Leigh | Visual Artist (ELVA)

Effective Date: 28/02/2021

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Thank you for choosing Elaine Leigh | Visual Artist (ELVA). This Shipping and Delivery Policy outlines important information regarding the shipment and delivery of our products. By making a purchase, you agree to the terms outlined below:

1. Order Processing Time

  • Orders are typically processed within [X] business days (excluding weekends and holidays) after payment is received. Any variations to this processing time will be communicated on the product pages or during the checkout process.

2. Shipping Methods and Costs

  • We offer several shipping options, including standard and expedited shipping. The shipping costs and estimated delivery times are calculated based on the selected shipping method and the destination. Please note that additional customs fees or taxes may apply for international shipments.

3. Delivery Times

  • Estimated delivery times are provided during the checkout process based on the selected shipping method and the delivery address. Please note that these are estimated times, and actual delivery times may vary due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.

4. Tracking Information

  • Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to track the status of your shipment.

5. Shipping Restrictions

  • Some products may have shipping restrictions or may not be available for delivery to certain locations. Any such restrictions will be communicated on the product pages.

6. Lost or Delayed Shipments

  • In the event that your shipment is lost or delayed, please contact us at We will work with the shipping carrier to resolve the issue and keep you informed of the progress.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within [X] days of receiving the product. Provide detailed information and, if possible, include photographs of the damage. We will arrange for a replacement or offer a refund as appropriate.

8. Changes to Shipping and Delivery Policy

  • We reserve the right to update or modify this Shipping and Delivery Policy at any time. Please review it periodically for any changes.

For any questions or concerns about our shipping and delivery process, please contact us at

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